Delivery Policy
Thank you for visiting and shopping at The Vapour Shop. Following are the terms and conditions that constitute our Delivery Policy.
Delivery Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment cost |
| Royal Mail 1st Class | Next 1-2 Days | £4.50 |
| Royal Mail 2nd Class | 3-5 Days | £4.00 |
Delivery delays can occasionally occur.
Damages
The Vapour Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.